Privacy Policy

At Royal Afghan Food, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our restaurant, use our website, or place an order by phone, WhatsApp, or online.

1. Information We Collect

We may collect the following information from you:

Personal details (such as name, phone number, email address, and delivery address).

Order details (such as food items ordered, payment method, and delivery instructions).

Payment information (when paying via bank transfer).

Technical information (such as device type, browser type, or IP address when visiting our website).

2. How We Use Your Information

We use the information we collect for:

Processing and delivering your food orders.

Communicating with you regarding your order status, payments, or delivery.

Responding to your inquiries and customer service requests.

Improving our menu, services, and customer experience.

Sending promotional offers, special deals, or updates (only if you have agreed to receive them).

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with:

Delivery staff, to ensure correct and timely delivery of your order.

Financial institutions, for payment processing (such as bank transfers).

Government or legal authorities, if required by law.

4. Data Protection & Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, please note that no method of online transmission is 100% secure. Customers must ensure that payment and order details are entered correctly.

5. Cookies (Website Users)

Our website may use cookies to improve browsing, analyze traffic, and provide a better user experience. You can disable cookies in your browser settings if you prefer.

6. Your Rights

As a customer, you have the right to:

Request access to your personal information.

Request correction or deletion of your personal information.

Opt out of receiving promotional communications.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the latest version will apply to all customers.

By using our services, you agree to the terms outlined in this Privacy Policy.